Getting an account
You open an account by applying at the ‘sign up’ page and simply follow the instructions. After your application has been approved, you will receive an email with your username and password. Once you sign you in, go to your ‘my account’ area to see your rate list, download invoices and make pre-payments.
Each customer can make a couple of test calls before making a pre-payment.
VoiceTrading is only a prepaid service. You can set up your payment plan through your ‘my account’ area and choose either Moneybookers, Ukash, PayPal, credit card or bank transfer.
There are two account currencies: EUR and USD. Your rate lists, payments and billing will be in whatever currency you have chosen.
VoiceTrading offers 3 routes (EUR & USD), each with different rates and quality levels:
|VoiceTrading Grey:||lowest possible rate, no guaranteed quality|
|VoiceTrading Standard:||low rate, high quality|
|VoiceTrading Premium:||slightly higher rate, best possible quality|
Every route has it's own dialling format:
For example for calls to Germany:
|VoiceTrading EUR/USD Grey:||00001 49 12345678|
|VoiceTrading EUR/USD Standard:||00 49 12345678|
|VoiceTrading EUR/USD Premium:||00000 49 12345678|
For the ratelists of each route, please visit the 'Rates'-page. Our rates are billed per second.
The username & password can also be used to connect to our SIP-server in order to make calls.
Here are the settings:
|Username:||Your VoiceTrading username|
We support the following codecs:
- G.711 (64 kbps)
- G.726 (32 kbps)
- G.729 (8 kbps)
- G.723 (5.3 & 6.3 kbps)
- GSMFR (13 kbps)
- iLBC (20ms & 30ms)
If you cannot connect by using Username & Password, we can also authenticate your fixed IP address(es).
After we authenticated your IP, you can connect by using the following IP-adresses:
|For SIP:||18.104.22.168 or 22.214.171.124|
If you are using a hosted voip softswitch provider like eq. Kayote Networks (etc), make sure you are ONLY using IP addresses which are uniquely assigned to your account (check this with you provider).
If you have further questions about our service, please visit the HELP-page. Almost all questions are answered here.